Privacy information | Slot Stars Casino guide
About this page
slotstarscasinouk.co.uk provides this guide to Slot Stars Casino's privacy information. It does not replace the casino operator's policy. The practices below belong to Slot Stars Casino, not to slotstarscasinouk.co.uk.
Information the casino collects
Slot Stars Casino says it collects details customers provide, including names, contact details, dates of birth, addresses, occupation and salary information, payment details and verification documents. It also records information generated through use of its services, such as device and location data, pages visited, searches and other on-site activity.
For identity, anti-money-laundering and safer-gambling checks, the casino may compare account details with external or government sources and keep the results. - Its policy also explains when account information can be received from an earlier provider during a business or asset transfer.
Why the casino uses information
| Purpose described by Slot Stars Casino | Examples |
|---|---|
| Providing an account and services | Identity checks, payments and customer support |
| Meeting regulatory requirements | Age verification, anti-money-laundering and safer-gambling checks |
| Improving services | Research and analysis of how services are used |
| Communications and marketing | Updates and promotional messages where the stated basis applies |
The casino identifies different grounds for these activities, including contract performance, legal or regulatory duties, legitimate interests and consent. Its policy says consent can be withdrawn; doing so does not undo processing that took place before withdrawal.
Sharing and GamProtect
Slot Stars Casino describes sharing information with service providers for functions such as payment verification, hosting, fraud checks and analysis of gambling behaviour. It also describes disclosures for legal and regulatory purposes and certain sharing with selected third parties. Its policy does not say that personal information is never shared.
The casino participates in GamProtect's Single Customer View scheme for customers identified as being at risk of gambling-related harm. It says the information shared for this purpose may include identifying details and a status flag, but not gambling history, play patterns, self-exclusion information or internal safer-gambling indicators. Other participating licensed operators may access the shared information to assess risk and support interventions; the casino says this scheme's data is not shared for marketing or commercial purposes.
Retention and transfers
Slot Stars Casino says retention depends on the reason data was collected and applicable requirements. Some records may remain after an account is no longer in use; the casino says it deletes or anonymises them when they are no longer needed for those purposes. GamProtect information may follow a different retention period tied to harm prevention.
The casino's policy also discusses transfers beyond the UK and European Economic Area and the safeguards it says it applies where a transfer requires them. This is a description of the operator's policy, not a guarantee by slotstarscasinouk.co.uk about where data is stored.
Your choices and questions
The operator's policy describes rights including access, correction, erasure in applicable circumstances, restriction, portability and objection. It notes that some rights concerning GamProtect data may be limited where safeguarding requires continued processing. The casino may ask for identity verification before responding to a request. UK users may also complain to a supervisory authority.
For a request about a Slot Stars Casino account or its handling of your data, use the casino's own privacy contact route. For a question about this guide on slotstarscasinouk.co.uk, write to [email protected]; that address is not the casino's data-protection contact.